Children’s Contact Service Feedback

CCS Client Final Feedback

We appreciate your feedback about how you experienced the Children's Contact Service.
  • We would like to assess whether your circumstances have improved since your engagement with us. On a scale of 1 to 5 (with 1 meaning you feel stuck and 5 that you now feel very confident for the future), how would you rate your family situation now?
  • We would like to assess your progress in achieving specific goals. On a scale of 1 to 5 (with 1 meaning you are feeling there has been no progress and 5 where you feel your goals have been fully achieved), do you feel your knowledge and access to information has increased? This could be your knowledge about the impact of separation on children, legal information or knowledge about what support services are there to assist you.
  • Did you feel the service met your needs?. On a scale of 1 to 5 (with 1 meaning you disagree and 5 that you agree), do you feel that the service listened to you and understood your issues?