Privacy Policy

Centacare Family Services wants to make sure that those who use our services are always treated with dignity and respect.

We believe that by respecting your right to privacy and by safeguarding the personal information that you entrust to us, we are demonstrating our regard for you. Therefore we wish to outline for you the privacy policy that we follow in this agency.

It is assumed that your privacy rights will be held paramount unless there are serious moral or legal requirements to the contrary i.e. in a medical emergency.  At all times we will aim to balance the rights of individuals to maintain control over their personal information and our various moral, legal, and professional obligations.

We are legally required to follow some specific privacy procedures in order to be compliant with our contractual obligations to a range of Government Departments.

Our whole organisation is also obliged to adhere to the sections of the Privacy Act 1988 that relate to the Private Sector.  As we have not established a separate Privacy Code we have developed our privacy policy around the requirements of the National Privacy Principles, which are set out in the Privacy Act 1988.  Our policy is also based on the Guidelines to the National Privacy Principles, which were issued by the Federal Privacy Commissioner in September 2001.

The Office of the Federal Privacy Commissioner can provide you with more information about your rights under the Privacy Act 1988.

Please contact us for our full Privacy Policy